Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and securely as possible. Please review our shipping policy below to ensure you have all the information you need for your order.

Processing Time

Orders are typically processed within 1-3 business days (Monday to Friday, excluding holidays).
You will receive an email notification once your order has been processed and is ready for shipment. Please note that processing times may vary during peak seasons, holidays, or promotions.

Shipping Methods and Rates

We offer a variety of shipping options to suit your needs:

Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Overnight Shipping: Delivery within 1 business day (for orders placed before 12 PM EST).

Shipping rates are calculated at checkout based on the weight, dimensions of your order, and your shipping location.

Free Shipping

Enjoy free standard shipping on orders over $50 (before tax) within the continental U.S.
Free shipping offers do not apply to expedited or overnight shipping options.

International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout.
Please note that you are responsible for any customs duties, taxes, or import fees that may apply to your order.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
You can also track your order by visiting our Order Tracking page on the website.

Shipping Delays

While we do our best to ensure timely delivery, we cannot be held responsible for delays caused by the carrier, such as weather conditions, natural disasters, or other unforeseen circumstances.
If your package is delayed, we recommend checking with the carrier using your tracking number or contacting our customer service team for assistance.

Incorrect or Missing Address

Please double-check your shipping address before completing your order. We cannot be held responsible for packages lost or delayed due to an incorrect address provided.
If an incorrect address is submitted, please contact us as soon as possible to make changes. Once an order has shipped, we are unable to redirect it to a new address.

Lost or Damaged Packages

If your order is lost or damaged during transit, please contact us immediately at [niflheimnoir@gmail.com]. We will work with the carrier to resolve the issue.
We are not responsible for lost or stolen packages once they have been marked as "delivered." We recommend contacting the carrier for assistance or filing a claim.

P.O. Box Shipping

We can ship to P.O. Boxes, but please note that some shipping methods may not be available to P.O. Box addresses.

Returns and Exchanges

For more details on our returns and exchanges policy, please visit our Returns & Exchanges page [link].

If you have any questions or concerns about your order, feel free to reach out to us at [niflheimnoir@gmail.com]. We're here to help!

Thank you for choosing us for your shopping needs!